Case Study

Accounting & Bookkeeping Outsourcing Case Study –TCA

Customer: Texas-based CPA Firm
Overview- About the Customer
Client Profile – A CPA firm located in Texas, providing accounting, bookkeeping, tax preparation,
Compliance & audit services to SMEs and startups. Their client base includes Individuals, partnerships, entrepreneurs, corporations, trusts, and non-profit organizations. They set up their accounting & bookkeeping processes right by hiring professional accounting resources. However, they found that accounting services are not all the same – and they needed to rethink their approach to find a successful solution. The client is thinking about exploring outsourcing bookkeeping services.

Challenges faced by Customer –The CPA Firm

The client was facing the following challenges:
• High costs associated with hiring and retaining qualified accountants and high staff turnover.
• High costs of setting up and maintaining the required infrastructure.
• To increase cost and turnaround time competitiveness against other CPA firms in Texas.

Solution provided by TCA
• Setup an outsourcing team that could handle all of the bookkeeping and the annual returns.
• In our primary discussions, we recognized the need to map their entire financial and accounting processes. This detailed mapping identified procedural issues and enabled us to create better controls for all processes.

Benefits to Customer
• Faster turnaround time accounting and bookkeeping processing.
• Team Leader spends quality time on accounting improvements.
• Control of bookkeeping errors.
• Client added new customers without increasing head-count.
• Cost reductions to the amount of 70 %.
• End- client satisfaction has increased as the firm more easily meets its clients’ deadlines.